What is your return policy?
Money Back Guarantee! Contact us first with a screenshot of the error message including any error codes by livechat or email at email@example.com. If our support team is unable to resolve it or replace then we will issue a full refund back to you. We do not provide refunds for accidental purchases, computer incompatibility, or other computer hardware related problems.
Q: Where do I find my order after purchase?
A: Your order is available immediately after purchase on the order confirmation page and by email.
Q: How do I get help with my order?
A: We provide help with your order through livechat and/or email.
Q: I haven't received a receipt with my purchase and I cannot login with my email what do I do?
A: Typically when this happens there is a typo in the email submitted at checkout. You can contact firstname.lastname@example.org for assistance.
Q: I accidentally deleted the email with my download information how can I recover it?
A: Send an email to email@example.com including your name, order number or email address and we will re-send the email containing your information.